Who are Araboh and Jameela?
Araboh and Jameela are our mascots, and they are here to join you as you learn all sorts of fun and exciting things from the books on ARABOH.com. The character concepts and creation of Araboh and Jameela are the work of Tala Rifai, and they are brought to life by the illustration and animation of Khaled Al Sabouni. You can learn more about the characters at our Meet Araboh and Jameela page.

How can I place a large order for my school/organization?
We understand that it may not be practical to go through all the books on our site to place large school orders. Please send us an email to orders@araboh.com and we can work together to prepare your order for your school/organization.

What forms of payment do you accept?
At the moment we only accept Mastercard and Visa credit card payments for online orders (we are working on accepting American Express and Diners Club very soon!). For large school/organization orders, you can contact us to set up a payment method that may be more practical for you.

Is it safe to pay with my credit card over the Internet?
It is on ARABOH.com! We are a secure website and our payment gateway is complies with international payment security standards. We take every measure possible to ensure that your purchases are safe and protected. To learn more about how we protect your information, you can take a look at our Privacy Policy. 

Does the total amount I pay for my order account for customs/tax charges in my ship-to country?
No, it is your responsibility to pay any applicable customs and/or tax charges in your country.

What are your shipping options? Can I track my package?
Take a look at our Delivery Policy for information on the different shipping options we offer.

What if I receive a damaged product?
Please contact us if you receive a product that is damaged/defective and we will be sure to replace it for you. Our Refund Policy outlines our exchange and refund procedures.

I’m having problems viewing ARABOH.com!
If you have spotted a problem with our website, please let us know by emailing us at webmaster@araboh.com so we can take a look at it, we want your experience at ARABOH.com to be as easy and enjoyable as possible.